Returns & Exchanges
Filson stands behind the quality of our goods and offers a 30-day return window for items in new, unworn condition with original tags attached. We are committed to ensuring your gear meets the demands of the field and your satisfaction is our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Generate and print a prepaid UPS shipping label directly from the portal; a flat return shipping fee will be deducted from your final refund.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all hangtags and documentation are included to prevent processing delays.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number handy until your refund has been processed by our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing